Trust.
What happens to your campaign data, who processes it, and the choices you have.
Workspace privacy.
Each company has its own workspace. Database access rules limit inputs, files, and reports to that workspace's members. Signing in controls who can see your data, but service providers still process it to run the service.
Who processes your data.
The full list, with each provider's role, is on the processing suppliers page.
| Provider | Role |
|---|---|
| Netlify | Website hosting and server functions |
| Supabase | Database and sign-in, Singapore region |
| Stripe | Payments and receipts |
| OpenAI | Primary AI provider for analysis |
| Anthropic | Fallback AI provider for analysis |
| Firecrawl | Public web research, with category and market terms only |
| Analytics, only if you accept analytics cookies |
AI providers keep prompts and responses for up to 30 days for abuse monitoring. They do not use them to train their models by default.
Your history and shared learning.
Using your company's history in your own analysis and taking part in cross-customer benchmarking are separate permissions. Benchmarking is optional, and the service works fully without it.
Your uploads do not make the AI model better for other customers. Any learning across customers would need a defined process, your authorisation, evaluation, and protection against disclosure.
Exports and deletion.
The brief and budget report downloads as a PDF, which you can share inside your own approval process.
To ask for deletion of your workspace data, email systems@metamodel.systems from the account owner's address. Retention periods are in the privacy notice.