metamodel.systems
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status

Service status.

Published incidents that affect sign-in, analysis, payments, or downloads appear on this page.

No published incidents.

If something is not working, email systems@metamodel.systems with the time, the page, and what you saw. A failed analysis job does not use your allowance.

What counts as an incident.

An incident is a problem that stops several people from doing one of these four things:

  • Signing in to your workspace.
  • Running a diagnostic, scenario, or audience exploration.
  • Paying for a campaign package, extra scenarios, or Grow.
  • Downloading a report in PDF, Word, or spreadsheet format.

A problem that affects one account is handled by email. Start with fix a payment problem or download your report, then write to systems@metamodel.systems.