help · account and billing
Check your allowances.
What your free campaign and your package include, and what uses them.
What you need.
- Nothing. This is reference information.
Steps
- Your free campaign includes one diagnostic, one rerun, and the full brief and budget report as a PDF. Your pack includes two brief revisions and three scenario runs. Unused revisions and runs do not carry over to another campaign or period.
- The remaining balance shows before any action that uses it, and you confirm first.
- Saving, editing, viewing, downloading again, form help, and retries after a platform failure use nothing.
- A campaign is a defined objective, offer, market, and period. Different work needs a new package or an available Grow allowance.
- Grow allowances reset each paid month without rollover.
If something goes wrong
- If a job fails because of the platform, the reserved allowance is restored.
More on account and billing
- Fix a payment problem. What to do when a payment fails or access does not appear.
All help articles · systems@metamodel.systems